Policy Statement

Clean Machine Power Wash Company Policy Effective November 1 st , 2023.

Estimates are valid for 60 days.

Prices are non-negotiable. Prices are our lowest guarantee and therefore, there will be no discounts or asking to include other items at no charge. No exceptions.

Prices are individualized to each properties needs. As a result, your pricing may be different from a neighbor’s property.

After receiving your estimate, please call the office to secure your appointment.

Prices are guaranteed for three years only before we re-evaluate your property for new pricing.

Upon inspection of your property, the pre-existing conditions that are checked off on your
estimate, as well as pre-existing deficiencies in general (leaking roof, improperly installed window, defective outlet, etc), are not the responsibility of Clean Machine Power Wash.

Homeowners are responsible for removing personal items (outdoor furniture, flags, potted plants, decorations, etc).

Each area to be washed will be itemized and non-combinable. For example, a house and porch are individualized pricing as a porch is an extension of your house.

A credit card will need to be on file in order to secure your washing appointment.

All cancellations will be provided with a cancellation code.

48 hours cancellation notice is required or a $50.00 charge will be applied to the credit card on file.

If you require an estimated time of arrival, please call the day before your scheduled service date
between 4-5pm. Please note this time is subject change.

Payments are due upon job completion—which is the day of service. No exceptions.

An alternative payment can be made in the form of cash or check. If mailing a check, please notify the office at 413-734-4384 when the service is completed. If payment is not confirmed the day of, the credit card on file will be run by the end of that day.

There will be no credit card fee added to your invoice.

A fuel charge of $10 will apply for 30+ miles from Clean Machine Power Wash located at 224 Cold Spring Ave in West Springfield, MA.

Water will be provided by the homeowner unless otherwise requested. To bring water to a site will result in an upcharge of $20.

By securing your house washing appointment with us, you are agreeing to the terms and conditions above.